POST api/webescalationss/letters/generate

Request Information

URI Parameters

None.

Body Parameters

Name	Type	Additional information
CaseId	integer	None.
ComplaintNumber	string	None.
ComplaintDate	date	None.
CurrentLevel	integer	None.
NextActionDueUtc	date	None.
BrandName	string	None.
BrandSlug	string	None.
Category	string	None.
BrandTicketNo	string	None.
FirstContactChannel	string	None.
BrandLastStatus	string	None.
Description	string	None.
CustomerName	string	None.
CustomerPhone	string	None.
CustomerEmail	string	None.
HasUploadedInvoice	boolean	None.
EscalationEmail	string	None.
OcrDetails	DocumentProofResult	None.

Request Formats

application/json, text/json

Sample:

{
  "CaseId": 1,
  "ComplaintNumber": "sample string 2",
  "ComplaintDate": "2026-10-10T13:39:35.0053921+05:30",
  "CurrentLevel": 4,
  "NextActionDueUtc": "2026-10-10T13:39:35.0053921+05:30",
  "BrandName": "sample string 5",
  "BrandSlug": "sample string 6",
  "Category": "sample string 7",
  "BrandTicketNo": "sample string 8",
  "FirstContactChannel": "sample string 9",
  "BrandLastStatus": "sample string 10",
  "Description": "sample string 11",
  "CustomerName": "sample string 12",
  "CustomerPhone": "sample string 13",
  "CustomerEmail": "sample string 14",
  "HasUploadedInvoice": true,
  "EscalationEmail": "sample string 16",
  "OcrDetails": {
    "IsWarrantyDocument": true,
    "IsInvoice": true,
    "InvoiceNumber": "sample string 3",
    "BrandName": "sample string 4",
    "ProductName": "sample string 5",
    "ModelNumber": "sample string 6",
    "SerialNumber": "sample string 7",
    "DocumentDate": "2026-10-10T13:39:35.0132703+05:30",
    "WarrantyPeriodMonths": 1,
    "WarrantyExpiryDate": "2026-10-10T13:39:35.0132703+05:30",
    "CoverageDetails": "sample string 8",
    "SellerOrVendorName": "sample string 9"
  }
}

application/xml, text/xml

Sample:

<GenerateLetterRequest xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/SimplyC2.Services">
  <BrandLastStatus>sample string 10</BrandLastStatus>
  <BrandName>sample string 5</BrandName>
  <BrandSlug>sample string 6</BrandSlug>
  <BrandTicketNo>sample string 8</BrandTicketNo>
  <CaseId>1</CaseId>
  <Category>sample string 7</Category>
  <ComplaintDate>2026-10-10T13:39:35.0053921+05:30</ComplaintDate>
  <ComplaintNumber>sample string 2</ComplaintNumber>
  <CurrentLevel>4</CurrentLevel>
  <CustomerEmail>sample string 14</CustomerEmail>
  <CustomerName>sample string 12</CustomerName>
  <CustomerPhone>sample string 13</CustomerPhone>
  <Description>sample string 11</Description>
  <EscalationEmail>sample string 16</EscalationEmail>
  <FirstContactChannel>sample string 9</FirstContactChannel>
  <HasUploadedInvoice>true</HasUploadedInvoice>
  <NextActionDueUtc>2026-10-10T13:39:35.0053921+05:30</NextActionDueUtc>
  <OcrDetails>
    <BrandName>sample string 4</BrandName>
    <CoverageDetails>sample string 8</CoverageDetails>
    <DocumentDate>2026-10-10T13:39:35.0132703+05:30</DocumentDate>
    <InvoiceNumber>sample string 3</InvoiceNumber>
    <IsInvoice>true</IsInvoice>
    <IsWarrantyDocument>true</IsWarrantyDocument>
    <ModelNumber>sample string 6</ModelNumber>
    <ProductName>sample string 5</ProductName>
    <SellerOrVendorName>sample string 9</SellerOrVendorName>
    <SerialNumber>sample string 7</SerialNumber>
    <WarrantyExpiryDate>2026-10-10T13:39:35.0132703+05:30</WarrantyExpiryDate>
    <WarrantyPeriodMonths>1</WarrantyPeriodMonths>
  </OcrDetails>
</GenerateLetterRequest>

application/x-www-form-urlencoded

Sample:

Failed to generate the sample for media type 'application/x-www-form-urlencoded'. Cannot use formatter 'JQueryMvcFormUrlEncodedFormatter' to write type 'GenerateLetterRequest'.

Response Information

Resource Description

IHttpActionResult

None.

Response Formats

application/json, text/json, application/xml, text/xml

Sample:

Sample not available.